Trips is a relatively new online casino that has been making waves in the industry since its launch in 2020. The brand promises an immersive gaming experience, complete with generous rewards and bonuses. But how does it live up to these claims? In this review, we’ll take a detailed look at all aspects of Trips, from registration to customer support.

Brand Overview

Trips https://trips-casino.net/ is owned and operated by Infinity Play B.V., a company registered in Curacao. The casino’s website features an eye-catching design with vibrant colors and graphics that evoke the sense of excitement typically associated with online gaming. The brand’s slogan "Where Every Spin Counts" suggests a focus on delivering unique experiences to players.

The About Us section of the site reveals that Trips aims to provide an exceptional level of customer satisfaction, promising quick withdrawals and dedicated support staff. However, there is no information available about the company’s management team or key personnel.

Registration Process

Signing up for a Trips account is straightforward and takes mere minutes to complete. Players need to click on the "Sign Up" button in the top-right corner of the homepage and provide their basic details – name, email address, phone number, date of birth, and password. A verification email will be sent to the provided address; upon clicking the confirmation link, players can access their account dashboard.

Trips doesn’t require any documentation for initial registration, unlike some other online casinos that demand proof of identity or address. The absence of this step makes it easier for new players to get started quickly.

Account Features

Upon logging in, users are greeted by a clean and intuitive interface. The main menu offers quick access to various sections:

1. Deposit : Where players can fund their accounts using numerous payment methods (more on these below).
2. Withdrawal : For processing cashouts.
3. Game lobby : Featuring the complete range of available games, categorized for easy navigation.
4. Account : Covering profile information and transaction history.

Players have multiple account features to explore:

• A personal wallet system manages player balances separately from actual currency amounts
• The casino offers a loyalty program called "Reels & Rewards" that rewards players with points redeemable for cash, free spins, or other perks.
• Players can also participate in daily tournaments and jackpot challenges.

Bonuses

Trips boasts an attractive selection of bonuses to draw new customers in. These incentives include:

1. Welcome Package : A three-part bonus consisting of a 100% match deposit offer up to €200 on the first deposit, followed by a 50% reload bonus worth up to €300 each on subsequent deposits.
2. Daily Promotions : Participate in daily challenges for cash prizes, free spins or enhanced multipliers
3. Free Spins : Obtain extra bonus money every week with your loyalty points
4. Cashback Offers : Up-to-25% of losses can be repaid as real currency at any given time

While the welcome package seems appealing, it’s essential to note that all bonuses come with specific wagering requirements (50x), meaning players must bet a certain amount before withdrawing winnings associated with these offers.

Payments and Withdrawals

Trips supports various payment methods for deposits and withdrawals:

• Credit cards: Visa, Mastercard
• Bank transfer services
• E-wallets like Skrill, Neteller

Withdrawal limits are set at €1000 per 24 hours, with a maximum monthly payout of €10,000. Trips also reserves the right to request identification documents before processing cashouts.

Game Categories

The casino features over 3,500 games from more than 25 top software providers:

• Classic slots
• Progressive jackpot titles like Mega Moolah and Hall of Gods
• Table & Live Games (e.g., baccarat, blackjack, roulette)
• Video Poker variants

Popular game developers contributing to Trips’ collection include NetEnt, Microgaming, and Play’n GO. This extensive library is a major draw for players seeking variety.

Software Providers

The following are some of the leading software suppliers represented at Trips:

1. NetEnt : Known for top-class slots like Starburst
2. Microgaming : Home to hundreds of progressive jackpot titles and other fan favorites.
3. Play’n GO : Famous for their action-packed video slot machines.

This diverse portfolio ensures that users have ample options when it comes to choosing games, with each developer contributing a unique perspective on gameplay experience.

Mobile Version

Trips offers an excellent mobile gaming interface through the "Instant Play" feature available within all browsers. The same high-quality graphics and smooth performance found on desktop are also present here. Players can navigate using their device’s touchscreen or keypad to easily find games and access other features.

There is currently no dedicated Trips app available for iOS, Android, Windows Phone etc but this lack of native mobile experience doesn’t significantly detract from an otherwise flawless user journey

Security & License

Trips adheres to all necessary regulations by holding a valid license from the Curacao Gaming Authority (#365/JAZ2018). The site employs top-grade encryption technology (SSL) and uses Random Number Generator algorithms to ensure fair gameplay.

A dedicated FAQ section addresses common queries about account security, bonuses, deposits and more – an excellent resource for those who need help

Customer Support

Trips maintains multiple channels of communication with players:

• Email : direct access via contact form or support@trips.com.
• Live Chat : accessible within the site and also available as a mobile app
• Phone : Call from +44 2038-900100 between 10am – 5 pm GMT

Players may expect prompt responses from these channels, given Trips’ commitment to providing an excellent customer experience.

User Experience

Based on extensive use of the site during our review period (minimum 1 month), we can report that navigating and exploring features is generally effortless. Users will discover a simple, intuitive design with engaging graphics – perfect for newcomers or experienced gamers alike.

In conclusion, Trips has put together an impressive package combining generous rewards, diverse games portfolio, good customer support options alongside competitive bonus terms & other enticing services but keep in mind you must review each feature’s eligibility criteria thoroughly.

Though some minor room for improvement exists (native mobile app), it is clear that the brand prioritizes delivering exceptional user experiences to their patrons and this mission succeeds remarkably well across several key areas.

Overall rating:

4.75 / 5

Considering the variety of games, competitive bonus terms, excellent customer support options, high-security measures in place, Trips appears as one of the most reliable & fun gaming platforms available right now.